Delete Your Data

In the app (immediate)

1. Open Nunoland and tap Grown-ups to enter the Parent Zone.
2. Scroll to Settings and tap Delete all data.
3. Read what will be deleted and tap Delete everything.
4. Enter your Parent PIN. Nunoland erases your data and starts again at the welcome screen.

The phone needs an internet connection. If our servers cannot be reached, nothing is deleted, and the app tells you so you can try again.

What is deleted

• Your children's profiles (names, age groups, avatars) and the family and friends' names you added
• Every personal story: its words, pictures and narration, on the phone and in our cloud storage
• Profile and bookshelf backups, and your plan and story allowance records
• The link between your account and any Google Play purchase
• Your Nunoland account, including the email address and password, or the Google sign-in, if you created a backup account
• On the phone: Parent PIN, play time and bedtime settings, play history, learning progress and language

What is kept

• Story reports you sent are kept for safety review, without your account ID, so they can no longer be linked to you.
• Crash reports and usage statistics are not linked to your name or stories; crash reports expire after 90 days.
• Purchase records are kept by Google Play under its own policies.

If you have a Family plan

By email

If you can't use the app (for example, it is already uninstalled), email us. Tell us the email address of your Nunoland backup account if you made one. If you didn't, tell us your children's first names as entered in the app and roughly when you used it, so we can find the right account. We complete email requests within 30 days and confirm by reply.

Deleting only part of your data

• One story: Parent Zone → Report a story sends us a report and can also remove that story from the garden.
• One child: Parent Zone → Children → tap the child → Remove this child. This removes their profile, stories, progress and play history.
• Family and friends' names: Parent Zone → Family & friends in stories.

Step-by-step, with what is kept and for how long: Delete some of your data.